Privacy Policy

This Privacy Policy describes how Nelmado ("we", "us", or "our"), operating the website nelmado.com, collects, uses, stores, and protects the personal information of users who visit our website or contact us in relation to our workshops and educational services. This policy is governed by Argentine Law No. 25,326 on the Protection of Personal Data (Ley de Protección de los Datos Personales) and its complementary regulations.

1. Identity of the Data Controller

The data controller responsible for the personal information collected through this website is Nelmado, located at Av. Hipólito Yrigoyen 1342, B1868EDP, Ciudad Autónoma de Buenos Aires, Argentina. You can contact us at info@nelmado.com or by phone at +54 11 4208-0790.

2. What Personal Information We Collect

We may collect the following categories of personal information when you interact with our website or contact us:

• Contact information: your full name, email address, and phone number when you submit our contact form.
• Business information: information you voluntarily provide about your food business, products, or activities when contacting us.
• Technical data: your IP address, browser type, device type, operating system, pages visited, and time spent on the site, collected automatically through cookies and similar technologies.
• Communication records: copies of correspondence if you contact us by email or through the website form.

We do not collect sensitive personal data as defined under Argentine Law 25,326.

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

• To respond to inquiries submitted through our contact form or by email.
• To provide information about upcoming workshop dates, venues, and participation details.
• To manage workshop registrations and communications with participants.
• To improve the content and functionality of our website based on usage data.
• To comply with legal obligations applicable to our activities in Argentina.

We do not use your personal information for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal information on the basis of your consent (provided when you submit our contact form and accept our privacy policy), our legitimate interest in responding to inquiries and communicating information about our educational services, and compliance with applicable Argentine law.

5. Data Retention

We retain personal information submitted through our contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up communications. Technical data collected through cookies is retained for the periods specified in our Cookie Policy. You may request deletion of your personal data at any time by contacting us at info@nelmado.com.

6. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and communicating with you, provided they agree to keep your information confidential and use it only for the purposes we specify. We may also disclose your information if required to do so by Argentine law or legal process.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights Under Argentine Law

Under Argentine Law 25,326, you have the following rights regarding your personal data:

• Right of Access: to obtain information about what personal data we hold about you and how it is used.
• Right of Rectification: to request correction of inaccurate or incomplete personal data.
• Right of Deletion: to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right of Confidentiality: to request that your data not be disclosed to third parties.

To exercise any of these rights, please contact us at info@nelmado.com or at our physical address. We will respond to your request within the timeframes established by Argentine law. You also have the right to lodge a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority.

9. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Nelmado
Av. Hipólito Yrigoyen 1342, B1868EDP, Ciudad Autónoma de Buenos Aires, Argentina
Email: info@nelmado.com
Phone: +54 11 4208-0790